Glean.
Enterprise search and agent platform across all internal apps.
What it is.
Enterprise search and agent platform. Indexes every internal app — Slack, Notion, Confluence, Google Drive, GitHub, Salesforce, Jira — and exposes a unified search and agent surface. Glean Agents added scheduled and triggered workflows in 2025. The reference deployment for enterprise knowledge AI.
Where it fits.
Companies above ~500 employees where institutional memory is fragmented across SaaS tools. The standard sales process: pilot in one department, expand company-wide within 12 months. Customers include Databricks, Pinterest, Webflow, and a long list of named Fortune 500 buyers.
- Broadest enterprise-app connector library in category
- Strong permission inheritance — users only see what they can access
- Native agent surface beyond pure search
- Enterprise-only — no self-serve tier for smaller buyers
- Multi-quarter implementation timeline at large customers
Frequently asked.
How long does Glean implementation take?
Six to twelve weeks at mid-market; one to two quarters at Fortune 500. The connector matrix is the dominant work; permission verification is the dominant risk.
Glean or Microsoft Copilot for enterprise search?
Glean wins on coverage outside Microsoft estate. Copilot wins inside pure-Microsoft shops. Most Fortune 500 buyers end up running both, scoped.
Does Glean support custom agents?
Yes. Glean Agents lets administrators build scheduled and triggered workflows on top of the existing index.
